A USD Virtual Bank Account (VBA) lets your US clients send a domestic wire to a US bank account that routes to your Indian business. This guide walks through the exact setup process.
Step 1: Sign Up for Playto Pay
Go to playto.so/features/playto-pay and create your account.
What you need:
- Business email address
- PAN number
- Mobile number (for OTP verification)
Step 2: Complete Indian KYB
KYB (Know Your Business) is required before your VBA is activated.
For individual freelancers / proprietors:
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PAN card (upload clear photo)
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Aadhaar card (front and back)
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Bank account details (cancelled cheque or last 3 months statement)
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Brief description of your services For private limited companies:
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Certificate of Incorporation
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MoA and AoA
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Company PAN
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Director PAN + Aadhaar
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Company bank account proof
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GST certificate (if registered) Submit and wait 24-72 hours for KYB approval. You'll receive email confirmation.
Step 3: Access Your USD VBA Details
After KYB approval, log in to your Playto Pay dashboard.
Navigate to: Dashboard → Bank Accounts → USD
You'll see your USD VBA details:
Account Name: [Your Company Name]
Routing Number: [9-digit ABA routing number]
Account Number: [Account number]
Bank Name: [Partner bank name]
Bank Address: [US bank address]
Also available in your dashboard: GBP VBA (sort code + account), EUR VBA (IBAN), AED VBA (UAE IBAN).
Step 4: Add VBA to Your Invoice Template
Update your standard invoice template to include VBA payment instructions:
PAYMENT INSTRUCTIONS
Option 1 — Instant card payment:
[Playto Pay payment link]
Option 2 — Bank wire (USD):
Account Name: [Your Company Name]
Routing Number: [Routing number]
Account Number: [Account number]
Bank: [Bank name]
Reference: [Invoice number — REQUIRED]
Please ensure full invoiced amount reaches beneficiary.
Any correspondent bank charges to be borne by sender.
Step 5: Test with a Small Amount
Before sending VBA details to a major client, test with a small internal transfer:
- Ask a trusted contact in the US to send $10-50 to your USD VBA
- Confirm it arrives in your Playto Pay dashboard within 1-2 business days
- Confirm INR credited to your Indian bank account next business day
- Download the test FIRA from dashboard This 10-minute test prevents surprises on a $10,000 client payment.
Step 6: Share VBA Details with Your First Client
Email your client:
"We've upgraded our payment process to make it simpler for you. You can now send payment directly from your bank account to our US account — no international wire fees on your side. Details are in the invoice. Please use Invoice [number] as the reference."
Step 7: Monitor and Download FIRA
After client pays:
- Dashboard → Transactions → find the transaction
- Confirm status: "Settled"
- Download FIRA PDF
- File alongside the invoice:
FIRA-INV-2026-001-[Client]-USD5000-May26.pdf - Confirm INR credit in your Indian bank account
Troubleshooting: Wire Arrived but Not in Dashboard
- Allow full 2 business days from client sending
- Ask client for wire confirmation (MT103)
- Contact Playto Pay support with the MT103 reference
- Most delays: client sent to wrong account details or wrong reference
FAQ
How long does USD VBA setup take? KYB: 24-72 hours. After approval, VBA is immediately available in dashboard. Total from signup to first payment ready: 1-3 days.
Can I have multiple currency VBAs (USD, GBP, EUR, AED)? Yes. All four are available in your Playto Pay dashboard after KYB. Each currency has a separate VBA with local bank details.
What is the fee for receiving via USD VBA? 1% flat, zero forex markup. No monthly fee.
