Acceptable Use Policy

1. The basics

You agree to use Playto only for lawful business, to sell only what you are legally allowed to sell, to describe your products and services honestly, and to deliver what your customers pay for. Following this keeps your account safe and keeps disputes low.

2. Businesses we cannot support

We cannot process payments for these categories, because our banking and card partners do not allow them:

• Gambling, betting, and games of chance
• Cryptocurrency exchanges and unregulated digital assets
• Adult content and adult services
• Weapons, ammunition, and explosives
• Illegal drugs and controlled substances
• Tobacco, vaping, and related products
• Multi-level marketing and pyramid schemes
• Counterfeit goods or anything that infringes someone else's brand or copyright
• Escort and dating-for-payment services
• Unlicensed financial services, lending, or investment schemes
• Political donations and campaign financing
• Predatory or payday lending
• Products with false or unapproved health or medical claims
• Anything that is illegal in India or in your customer's country, or that our partners consider high risk

3. Activities that are never allowed

• Fraud of any kind
• Money laundering or moving money to hide its source
• Using stolen or unauthorised cards
• Deliberately causing chargebacks, or helping others do so
• Misrepresenting what your business does
• Sharing or selling your account, or letting someone else use it to evade limits

4. Countries we cannot serve

We cannot process payments from customers in countries under international sanctions, including the lists maintained by the United States, the United Nations, the European Union, and the United Kingdom.

5.What happens if these rules are broken

If an account breaks these rules, we may hold funds, reverse transactions, suspend or close the account, and where required report the activity to our partners or the authorities. We do this to protect you, your customers, and the platform.