Tell us what professional Service you sell, complete the business review, confirm the approved payment setup, then send a clear Service Order and checkout to your Buyer.
Playto is built for approved professional-service businesses. The faster we understand the real Service, Buyers, transaction sizes, currencies and payout needs, the easier it is to confirm whether the requested setup is available.
Describe the professional Service, who buys it, where the business is established and whether you operate as a company, sole proprietor or individual professional. Physical-goods activity is outside the current Merchant of Record scope.
Share typical invoice size, expected monthly volume, Buyer countries, B2B/B2C mix, invoice currencies, payment methods and whether you need recurring billing.
Tell us the payout country and currency you need, and any operational requirement that matters to your finance workflow.
A straightforward account does not need to feel like an enterprise implementation. Each step exists to make the payment structure clear before money moves.
Share your legal business name, registration location, professional Service, typical Buyers, invoice sizes, expected monthly volume, main currencies and payout needs. If you operate as a sole proprietor or individual professional, say so.
A representative client engagement helps Playto understand the actual commercial flow. Include deposits, milestones, recurring retainers, long delivery periods, consumer or sole-proprietor Buyers, third-party funds, or anything else that changes the risk or legal structure.
Describe the model you actually intend to use. Approval for one transaction type does not automatically approve a materially different collection model later.
Playto may request business registration information, beneficial-owner details, identity information, website or service evidence, contracts, expected activity, payout details or payment history relevant to the review. Requirements depend on the business and requested setup.
Use the approved secure submission route for sensitive records. Do not send passwords, full card data, one-time codes or unnecessary identity documents through ordinary email.
Review the professional Services approved for the account, enabled payment methods, currencies, pricing, payout destination, weekly settlement process and any account-specific reserve, review, jurisdiction or transaction conditions.
Published base pricing. Applicable international, card-type, FX or account-specific terms are shown through the relevant pricing or account terms where they apply.
Before the Buyer pays, the Service Order or payment request should make the professional Service, seller identity, amount, currency, delivery or milestone dates, recurring terms where relevant, cancellation and refund route, and support contact understandable.
For an approved Playto Merchant of Record transaction, the Buyer purchases the Service from Playto. Playto separately contracts with and pays the approved Service Partner that performs the underlying work.
Once activation is confirmed, create the approved payment request and let the Buyer use the available checkout or bank-transfer method. The Buyer receives the relevant transaction record and can contact Playto directly for payment support.
After payment, follow the agreed delivery and milestone record. Standard supplier settlement becomes eligible at the later of payment clearing and the end of the relevant Review Period, then enters the next weekly payout cycle, subject to checks, reserves, set-off and provider availability.
The onboarding review is meant to answer a practical question: which professional Services, Buyers, payment methods, currencies, jurisdictions and payout arrangements Playto can support for this account.
The account can use the confirmed Services, payment methods, currencies and transaction pattern, subject to the applicable terms and ongoing monitoring.
Playto may apply transaction limits, additional review, reserves, longer review periods or other account-specific controls where the risk profile requires them.
A Service, jurisdiction, ownership structure, payment flow or risk profile may fall outside Playto's current acceptance criteria. Approval is not guaranteed.
You do not need to send everything before Playto asks for it. Having the information ready simply makes the review easier.
Playto Trust Score is a live 0 to 1,000 business transaction trust signal. A score is assigned only when the product has enough relevant evidence to support one, and selected trust information can then help Buyers understand the business they are transacting with.
Verified business identity, approved revenue and volume bands, refund and dispute rates, benchmark comparison and payment-backed reviews where applicable.
Bank records, KYC/KYB documents, beneficial-owner files, sanctions details, processor history and internal fraud logic are not turned into public profile content.
Where evidence is limited, Playto should reflect that rather than implying a longer operating or payment history than the underlying data supports.
Opening an account or seeing a payment method on the website does not mean every method, market or transaction type is automatically enabled for every Service Partner.
Check the approved Service, Buyer geographies, transaction currencies, enabled payment methods, recurring-payment support, expected settlement, payout destination and any account-specific review conditions before promising a Buyer a particular flow.
Contact Playto before materially changing the Service, adding third-party funds, entering a new jurisdiction, changing the Buyer mix, or introducing a materially different payment model. The original approval may not cover the new activity.
Playto may re-review an account when facts change or when a transaction, compliance or payment issue requires updated information.
Tell Playto when ownership, legal entity details, websites, payout accounts or other material business information changes.
Material changes in volume, ticket size, Buyer geography, refund or dispute behavior, or Service type can trigger additional review.
If Playto requests updated evidence, use the approved submission route and provide only the records reasonably needed for the review.
Missing or inconsistent legal-entity, beneficial-owner or authorized-person details can pause verification.
A website or application that does not explain what is being sold, who performs it or how the Buyer is charged can require additional review.
Restricted or enhanced-review jurisdictions, unusual transaction patterns, regulated or restricted activity, third-party funds, or a materially different business model can require deeper review or make the setup unavailable.
Tell us what your business sells, where it is based, who pays you and how you want to receive funds.
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